Client Management

A Veterinarian’s Responsibility in Horse Abuse Cases

by Amy Grice, VMD, MBA
Equine veterinarians should take an active, educated role in equine welfare issues.

Alerting Clients to Other Services

by Amy Grice, VMD, MBA
You need to develop a marketing plan to ensure that your efforts are successful when introducing a new service.

Communicating Effectively in an Emergency

by Amy Grice, VMD, MBA
You can learn how to take charge in an emergency while maintaining positive client communication.

Taking Back Vaccinations

by Amy Grice, VMD, MBA
What this really means is taking back a lead role in the health of your patients.

Managing High-Maintenance Clients

by Colleen Best, DVM, PhD
Use these tools to make farm calls with these owners less stressful.

Sharing CE with Clients

by Nancy S. Loving DVM
For equine veterinarians it’s not enough to simply learn; you must communicate what you learn to your clients.

AAEP Core Vaccinations: State of the Industry

by Amy Grice, VMD, MBA
Here is a refresher for you and tidbits to share with staff and clients about these critical vaccines.

Using AAEP’s Touch

by Nancy S. Loving DVM
The American Association of Equine Practitioners does an excellent job of supporting its membership, constantly trying to improve continuing education programs, offering newsletters and...

Veterinarians Talking About Overdue Invoices With Clients

by Colleen Best, DVM, PhD
Your communication skills should include the ability to discuss ‘difficult’ topics with your clients.

Communicating with Younger Clients

by Nancy S. Loving DVM
Different methods of providing information are needed with younger clients.

AAEP Risk-Based Vaccinations: State of the Industry

by Amy Grice, VMD, MBA
The American Association of Equine Practitioners (AAEP) defines risk-based vaccines as those that are included in a vaccination program after the performance of a risk-benefit analysis by a...

The Exam as an Owner Communication Tool

by Nancy S. Loving DVM
Use communication skills to enhance client loyalty and patient care.

So … How Much Is That Gonna Cost Me, Doc?

by Amy Grice, VMD, MBA
Charging appropriate fees is the foundation of profitability, but veterinarians commonly struggle with setting fees for the services they provide. Because veterinary education has traditionally been...

Adding Nutritional Services to Your Business

by Katie Navarra
Correct nutrition is at the core of every horse’s basic medical wellness.

Euthanasia Survey Results

by Katie Navarra
This small survey provides some thoughts on euthanasia services.

News List

Keeping Up from the 2016 AAEP Convention: Effect of Dose and Diet on Omeprazole
A topic from the 2016 AAEP Convention focused on the effects of diet and dose on the duration and potency of acid suppression from administration of omeprazole used for treatment and prevention of gastric ulcer syndrome... Read More
Multiple Reports of Strangles and EHV-4 in Nevada
The Nevada Department of Agriculture (NDA) began receiving accounts of horses exposed to equine herpesvirus type-4 (EHV-4) and Streptococcus equi... Read More
Equine Herpes Virus Confirmed in Texas Horse
The Texas Animal Health Commission (TAHC) confirmed equine herpes myeloencephalopathy (EHM), the neurologic disease linked to equine herpesvirus type 1, in a Denton County barrel racing horse on... Read More
USEF Agrees to Grant Farmer/Glefke Rehearing Request
The United States Equestrian Federation Hearing Committee has granted a request for a rehearing in the case against Kelley Farmer and Larry Glefke for the presence of GABA in the horse... Read More

From Our Sponsors

Most Recent

Vision & Mission Statements for Equine Practices
Crafting mission and vision statements for your equine veterinary practice will help you, your employees and your clients understand the core values of your business. Read More
The Perfect Outdoor Exam Area
Veterinarians need to consider safety and utility in their outdoor exam areas. Read More
Veterinary Jobs in Industry
Equine practitioners who are looking for alternatives to private or group practice might find their answers in the business world. Read More
Can You Afford (Not to Do) Welfare and Charity Work
Colleagues discuss the pros and cons of equid welfare work. Read More

Most Read

Veterinarians Get a Leg Up in the War Against Equine Dermatitis
EPD is not a specific diagnosis. It is a syndrome. A term--scratches, dew poisoning, greasy heel, mud fever, foot rot, cracked heels--to describe cutaneous lesions caused... Read More
EQUIOXX (firocoxib) Tablets Receive FDA Approval
For almost 10 years, EQUIOXX (firocoxib) has been the only coxib non-steroidal anti-inflammatory drug (NSAID) approved for use in horses. Now, this once-daily treatment to control joint pain and... Read More
Madigan Foal Squeeze Procedure for Neonatal Maladjustment Syndrome
Veterinary researchers at the University of California, Davis, are teaming up with their colleagues in human medicine to investigate a troubling disorder in newborn horses and are exploring possible... Read More
FDA Issues Warning Letters for Unapproved Omeprazole Drugs Marketed for Use in Horses
The U.S. Food and Drug Administration has issued nine warning letters to companies arketing unapproved animal drugs containing omeprazole. These products have not been reviewed by the FDA for safety... Read More