Client Management

Taking Back Vaccinations

by Amy Grice, VMD, MBA
What this really means is taking back a lead role in the health of your patients.

Managing High-Maintenance Clients

by Colleen Best, DVM, PhD
Use these tools to make farm calls with these owners less stressful.

Sharing CE with Clients

by Nancy S. Loving DVM
For equine veterinarians it’s not enough to simply learn; you must communicate what you learn to your clients.

AAEP Core Vaccinations: State of the Industry

by Amy Grice, VMD, MBA
Here is a refresher for you and tidbits to share with staff and clients about these critical vaccines.

Using AAEP’s Touch

by Nancy S. Loving DVM
The American Association of Equine Practitioners does an excellent job of supporting its membership, constantly trying to improve continuing education programs, offering newsletters and...

Veterinarians Talking About Overdue Invoices With Clients

by Colleen Best, DVM, PhD
Your communication skills should include the ability to discuss ‘difficult’ topics with your clients.

Communicating with Younger Clients

by Nancy S. Loving DVM
Different methods of providing information are needed with younger clients.

AAEP Risk-Based Vaccinations: State of the Industry

by Amy Grice, VMD, MBA
The American Association of Equine Practitioners (AAEP) defines risk-based vaccines as those that are included in a vaccination program after the performance of a risk-benefit analysis by a...

The Exam as an Owner Communication Tool

by Nancy S. Loving DVM
Use communication skills to enhance client loyalty and patient care.

So … How Much Is That Gonna Cost Me, Doc?

by Amy Grice, VMD, MBA
Charging appropriate fees is the foundation of profitability, but veterinarians commonly struggle with setting fees for the services they provide. Because veterinary education has traditionally been...

Adding Nutritional Services to Your Business

by Katie Navarra
Correct nutrition is at the core of every horse’s basic medical wellness.

Euthanasia Survey Results

by Katie Navarra
This small survey provides some thoughts on euthanasia services.

Teaching Biosecurity at Shows & at Home

by Katie Navarra
Here are tips about educating clients and facility managers before disease causes a problem.

EBMS Business Education Program 2014

by Kimberly S. Brown
While no two equine practices are the same, Equine Business Management Strategies' 2014 Business Education Program helped veterinarians and vet practice managers gain a better understanding...

Communications for Client Compliance

by Nancy S. Loving DVM
In your clinical vision of how to approach a horse's problem, you probably have specific steps mapped out in your mind in order to arrive at a good outcome. Yet, in veterinary medicine, one of...

News List

EDCC Reports New EHV-1 Case at Fair Grounds Racetrack
On January 13, 2017, a new case of EHV-1 in Barn 45 at the Fair Grounds racetrack was moved to isolation... Read More
EDCC Reports Additional Strangles Premises in Florida
On January 14, one premise in Alachua County, Florida, was placed under quarantine for clinical signs consistent with strangles. The clinical horse was purchased from another farm also currently under strangles quarantine... Read More
EDCC Report on EHV-1 Fair Grounds, Louisiana, Outbreak Update
On Tuesday, January 10, 2017, two suspect horses that had previously tested negative for EHV-1 on both nasal and blood samples retested positive for EHV1 non-neuropathogenic strain at the Louisiana Animal Disease Diagnostic Lab... Read More
EDCC Reports Strangles in Union County, Florida
On January 13, one premise in Union County, Florida was placed under quarantine for strangles after PCR results returned positive for three of the 13 horses on the property. All three horses had recently performed at a roping event in Trenton, Florida... Read More

From Our Sponsors

Most Recent

Preparing Your Practice for 2017
Does your business need to expand or contract―or are you situated ‘just right’ in your plan? Read More
Prescription Management
You can provide better medical treatment for your clients and improve your business with prescription management options. Read More
Develop These Five Marketing Skills
Marketing: the activities that are involved in making people aware of a company’s products, making sure that the products are available to be bought, etc. (Merriam-Webster.com) Read More
Bricks and Sticks: Veterinary Hospital Construction
When building a clinic, make sure you understand the difference between traditional construction and prefab. Read More

Most Read

Veterinarians Get a Leg Up in the War Against Equine Dermatitis
EPD is not a specific diagnosis. It is a syndrome. A term--scratches, dew poisoning, greasy heel, mud fever, foot rot, cracked heels--to describe cutaneous lesions caused... Read More
EQUIOXX (firocoxib) Tablets Receive FDA Approval
For almost 10 years, EQUIOXX (firocoxib) has been the only coxib non-steroidal anti-inflammatory drug (NSAID) approved for use in horses. Now, this once-daily treatment to control joint pain and... Read More
Madigan Foal Squeeze Procedure for Neonatal Maladjustment Syndrome
Veterinary researchers at the University of California, Davis, are teaming up with their colleagues in human medicine to investigate a troubling disorder in newborn horses and are exploring possible... Read More
FDA Issues Warning Letters for Unapproved Omeprazole Drugs Marketed for Use in Horses
The U.S. Food and Drug Administration has issued nine warning letters to companies arketing unapproved animal drugs containing omeprazole. These products have not been reviewed by the FDA for safety... Read More