Client Management
Alerting Clients to Other Services
Tips on how to inform your current or potential clients of other services your practice offers to horse owners.
Taking Back Vaccinations
Taking back vaccinations really means taking back a lead role in the health of your patients.
Sharing CE with Clients
It is possible to transform CE investment into a practice builder and a platform for inspiring client loyalty.
The Exam as an Owner Communication Tool
Equine practitioners have many opportunities for client communication. Foremost among these is the time and interaction spent with a client during the examination process.
Managing Aging Horses and Clients
Older horses have specific needs, and their aging owners often need special veterinary medical counseling.
Is It an Emergency?
Keeping in contact with your clients still keeps you in the driver’s seat for discerning what constitutes a real emergency, so you aren’t carrying on a “fire engine” practice that creates non-stop demand with little relief.
Creating A Legally Defensible Medical Record
a medical record can be the first, and best, line of defense for a veterinarian facing a malpractice claim—but only if the record is complete and accurate.
Did You Just Ask Me That?
Some people think we don’t have families and just sit at the clinic waiting for emergencies.
Just The Facts, Ma'm
Having trouble getting vital information from your clients? Here are some tips.
